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Deliver superior store and digital shopping experiences

Enable seamless unified shopping experiences for customers and associates alike, from product browsing and discovery to its purchase and consumption across all physical and digital touchpoints.

According to the 2024 Gartner CIO and Technology Executive Survey,  71% of retail CIOs plan to increase spend on store technology investments as a ratio of overall digital spend. This will be directed toward the digitalization of the store to deliver more immersive in-store experiences and to raise the efficiency and effectiveness of store operations in unified commerce execution.

Why Orisha Retail Chains for Stores and Digital Commerce ?


Orisha Retail Chains’ solutions for Stores and Digital Commerce are designed to support a wide range of B2C, D2C, and B2B shopping scenarios. Whether in-store or online, our solutions help maintain your current revenue streams while unlocking new opportunities, all with a boost in efficiency and innovation. Experience the impact in your operations through quantifiable outcomes.

Drive customer satisfaction and loyalty

 

by allowing customers to choose how and where they buy, pay, receive and return goods, across B2C/D2C/B2B scenarios.

 

Increase conversion rates, basket size and order value

 

by providing more personalized interactions, fueled by real-time stock visiblity and advanced clienteling capabilities.

 

Boost efficiency in store and digital commerce operations

 

by streamlining processes across all channels, ensuring seamless integration and real-time data flow.

Reduce your overall IT complexity and cost
 

by harmonizing your store environment and adopting state-of-the-art digital commerce solutions.

 

Make your stores worth visiting


Whether it’s an owned store, a franchise, a corner store, or a pop-up shop, offering unique in-store experiences can increase store traffic, dwell time, boost conversion rates, and ultimately, enhance your store’s sales performance. This fosters long-term customer relationships and improves retention rates.

 

Store associate assisting a customer in a fashion store using a mobile POS

Transforming stores into top customer destinations


Personalized customer experience

 

Leverage real-time customer data across channels to tailor each interaction within the store to individual customer preferences.

Empowered in-store associates

 

Equip your staff with the tools to provide superior customer service, while enhancing productivity and minimizing training needs.

Fast and convenient checkout experiences

 

Boost customer convenience and minimize checkout time and errors with innovative options like Tap-to-Pay and self-checkout.

Enhanced in-store return experience

 

Transform the return process into a seamless and satisfying experience, boosting your brand reputation and customer loyalty.

Stores transformed into true Recommerce and Fulfillment Centers

 

Equip your stores to adapt to their innovative roles as both fulfillment and Recommerce centers, capitalizing on new revenue opportunities.
More and better connected stores

 

Simplify integration into an increasingly complex sales environment that inherently focuses on real-time data sharing.

Create online experiences that mirror in-store excellence


The assistance you can get in a physical store is an aspect of shopping that is still a challenge to recreate in online commerce. Our Digital Commerce solutions offer the solution, letting your visitor immediately get to the right product.

Woman completing an online order in her favourite brand from a mobile device

Accelerating Digital Commerce growth


Increased digital channel revenue

 

Boost conversion rates and order value while also reducing return rates with native AI-powered product search and recommendations in every visit to your webshop.

B2B, B2C and D2C eCommerce

 

Streamline complex B2B, B2C and D2C operations for customers and distributors alike, all on the same e-commerce framework.

Optimized web order preparation

 

Achieve a more profitable preparation process with real-time inventory visibilty, diverse fulfillment rules, and efficient order preparation tasks execution across stores and warehouses.

Empowered commerce teams

 

Enable increased reach to new markets, brands, or business models, with digital commerce solutions that scale as customers and opportunities shift and change.

Featured customers


SMCP reinforces its premium shopping experience

 

 

We chose Openbravo because of its modular, cloud-based technology and its broad unified commerce coverage. We are betting on a fast-growing company that offers us a true strategic partnership. With a strong focus on the future, we believe that the Openbravo solution will give us agility to innovate for our customers and achieve our business objectives.

Marie-Caroline Bénézet

Director of Operations and Transformation at SMCP

Featured customers


Magasins BUT simplifies the overall store IT infrastructure

 

 

Openbravo’s architecture has allowed us to simplify the overall IT infrastructure and achieve greater agility and flexibility required to improve our shopping experience. Specially for the stores, it simplifies the overall IT complexity , since it allows us to avoid the usage of local store servers.

Max Dragone

CIO of BUT

Complete SaaS B2C, D2C and B2B unified commerce portfolio


Our modular and easy-to-integrate B2C, D2C, and B2B offerings enhance commerce agility, foster innovation, and ensure real-time data flow for optimal efficiency and superior customer experiences. Discover the transformative potential of our solutions today.

 

Customer Engagement

Know better your customers, personalize their experience and reward loyalty, fostering enduring relationships that drive business growth

 

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Order Management

Streamline order preparation from stores and warehouses, with greater flexibility and optimized fulfillment costs.

 

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Inventory Management

Execute real-time inventory operations efficiently, minimizing costs and increasing stock visibility across all locations.

 

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Merchandise Management

Achieve faster introductions and analyze in detail the success of your merchandising strategies.

 

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Reporting and Analytics

 

Improve visibility and decision-making with access to detailed customers, sales, and stock reports and dashboards.

 

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ReCommerce

Advance your circular commerce strategies promoting sustainability and connecting more with eco-conscious customers.

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Wholesale

Reach more customers, boost revenue, and simplify processes with a modern approach to B2B commerce.

 

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Franchise

Experience seamless franchise management through operational efficiency and data control.

 

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